Beating those annoying telephone menus

Everybody hates having to listen to automated telephone systems, with long menu options, and you just want to speak to a human, even to be redirected to another human. I can’t count the number of times I’ve been in the menu system for 30 mins. I’ve even been lost in the menu system with Telstra, finally hung up in discust, redialed and been almost immediately serviced.

So Apparently if you ring a Telstra number and receive voice prompting do the following to get to an operator quicker:

  1. Say a word ie “mobile” or “phone”
  2. Press the hash (#) key
  3. Wait for the recorded message
  4. Press the hash key again

Apparently this will put you at the top of the queue for the next available operator.

We just tested this with the 13 2200 number and it seems to work. After step 4, we were sent to a human operator within 15 seconds. Nice.

Well Emptorium Australian Banking Cheat Sheet will get back at big business with a number of cheats.

<td>
  <b>Phone</b>
</td>

<td>
  <b>Shortcut</b>
</td>
<td>
  13 13 33
</td>

<td>
  0000
</td>
<td>
  1300 132 639
</td>

<td>
  0#
</td>
<td>
  13 13 14
</td>

<td>
  00000
</td>
<td>
  131 718
</td>

<td>
  00000#
</td>
<td>
  1300 366 666
</td>

<td>
</td>
<td>
  13 24 84
</td>

<td>
  00
</td>
<td>
  13 22 21
</td>

<td>
  000
</td>
<td>
  1300 360 060
</td>

<td>
</td>
<td>
  13 23 13
</td>

<td>
  00
</td>
<td>
  1300 308 880
</td>

<td>
  1
</td>
<td>
  1800 639 082
</td>

<td>
  0 wait 0#
</td>
<td>
  1800 500 240
</td>

<td>
</td>
<td>
  13 13 12
</td>

<td>
  ###
</td>
<td>
  13 72 67
</td>

<td>
  000
</td>
<td>
  13 11 34
</td>

<td>
  0000
</td>
<td>
  13 33 30
</td>

<td>
  say ‘Everyday Banking’
</td>
<td>
  131 970
</td>

<td>
</td>
<td>
  13 19 00
</td>

<td>
</td>
<td>
  13 20 32
</td>

<td>
  00*0
</td>
<td>
  13 72 88
</td>

<td>
</td>
Bank
AussieHomeloans
American Express
ANZ Bank
BankWest
Bendigo Bank
Citibank
Commonwealth Bank
Diners Club
Esanda
HSBC
ING Bank
ING Direct
National Australia Bank
RAMS Home Loans
Suncorp
St. George Bank
Wizard Home Loans
Westpac Banking Corporation (Mortgage Sales)
Westpac Banking Corporation (Phone Banking)
Woolworths Ezy Banking
Tagged with: General

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